Quality and Safety
The Body Clinic
The Body Clinic
Quality and safety form the foundation of everything we do at The Body Clinic. Whether you visit us for cosmetic treatments, skin therapy, minor surgical procedures or medical weight management, you can expect diligence, medical expertise and transparency at all times.
On this page, we explain who we are, how our care is organized, which professionals are involved and how we approach quality, safety, complaints and privacy.
The Body Clinic is a medical clinic with a broad and multidisciplinary range of services. We combine different disciplines under one roof, ensuring that treatments are always approached from a medical and professional perspective. You can visit us for:
This breadth ensures that we look beyond a single treatment and always choose what is medically responsible and appropriate for your situation.
The Body Clinic is an organization with scale — and that scale is intentional. Not to be bigger, but to make care more accessible, consistent and better organized.
We have:
This means that we:
Within The Body Clinic, approximately 120 professionals work together, including:
This scale allows us to deploy specialists effectively, safeguard continuity of care and ensure that quality does not depend on one individual.
The Body Clinic therefore operates not as separate branches, but as one cohesive organization with shared standards and responsibilities.
At The Body Clinic, you are treated by medically trained professionals. This is a deliberate choice: cosmetic and medical treatments require knowledge of anatomy, risks and overall health.
Our clients value this medical approach.
The Body Clinic has a 9.0 rating based on more than 3,000 reviews and won the 2025 Clinic Award for Best Cosmetic Clinic in the Netherlands.
A Cosmetic Physician KNMG is a physician who has fully specialized in non-surgical cosmetic medicine. These physicians are trained to medically guide skin aging and cosmetic changes in a responsible way.
Since July 1, 2019, cosmetic medicine has been recognized as an official medical profile and the title Cosmetic Physician KNMG is legally protected. This means that, as a client, you can verify whether a physician is formally trained in this field.
Every treatment at The Body Clinic starts with a thorough first consultation. The structure of this intake depends on the type of treatment, but the goal is always the same: to determine together what is responsible, appropriate and realistic.
During the first consultation:
The consultation is free of charge and without obligation. You are not committed to anything. We believe it is important that you make a decision based on proper information and realistic expectations.
Safety is not only about who performs the treatment, but also about the products used. That is why The Body Clinic exclusively works with products whose safety and effectiveness have been demonstrated for many years.
We use hyaluronic acid fillers that:
We work with brands including Restylane, Radiesse and Saypha. These fillers carry a CE marking; Restylane and Radiesse also have FDA approval.
All hyaluronic acid fillers we use can, if necessary, be safely dissolved with hyaluronidase (Hyason), providing additional reassurance.
In cosmetic treatments, if the final result at follow-up does not reasonably align with expectations, a complimentary touch-up will be performed. This is part of our quality and aftercare structure.
Quality and safety at The Body Clinic are not defined by a single measure, but by a structured combination of choices, systems and controls.
We operate according to professional medical standards and undergo external support and assessment. Since our founding, we have been affiliated with the Dutch Association for Cosmetic Medicine (NVCG). This association sets guidelines for safe and responsible cosmetic medicine, including patient information, treatment protocols and management of complications.
Our clinics are periodically inspected for hygiene, facility standards and infection prevention. This includes evaluation of sterilization procedures, storage of medical materials and treatment room design.
We also work in accordance with current legislation, including the WGBO, the BIG Act, the Wkkgz and the GDPR. To ensure proper implementation, we are supported by specialized organizations such as VVAA. This means that medical records, privacy, complaints handling and responsibilities are structurally organized.
Quality requires continuous development. Our professionals regularly participate in advanced training programs and attend national and international conferences within their respective fields.
The Body Clinic also maintains close contact with manufacturers of medical products and technologies. Our daily clinical experience is shared and contributes to ongoing product development and improvement. Because we operate at scale and within the higher segment of the market, our expertise is taken seriously.
In the rare event that a complication from a cosmetic treatment cannot be resolved by our own physicians, The Body Clinic collaborates with Dr. Tom Decates PhD of Erasmus MC.
Dr. Decates is internationally recognized as a specialist in complications related to injectables. He obtained his PhD on this subject and is considered a pioneer in scientific research within cosmetic medicine. This collaboration provides additional reassurance in complex cases.
Although filler treatments are safe, in exceptional cases an extreme immune reaction may occur due to genetic predisposition. The Bsure DNA test, developed by Bsure Medical, can provide insight into this risk beforehand and helps prevent long-term complications. The test is used as an additional safety measure when appropriate.
The WGBO (Medical Treatment Contracts Act) regulates the relationship between you as a client and us as a healthcare provider. The law is designed to protect your position.
Under the WGBO, you have the right to:
We expect you to provide us with accurate, honest and complete information about your health and medical history so that we can treat you safely.
The Body Clinic operates in accordance with the CCBA Code (Code for Medical Cosmetic Treatments Performed by Physicians). This means that cosmetic medical treatments are exclusively performed by BIG-registered physicians.
Incidents and complications are always taken seriously and documented. They are used to continuously improve our care.
If an incident occurs:
A complaint means that something did not proceed as expected. We believe it is important to discuss this openly and without barriers. Often, explanation, correction or restoration is sufficient. You can discuss your complaint with your practitioner or email info@bodyclinic.nl.
If you cannot resolve the issue together, you can use our formal complaints procedure. An independent complaints officer will assist you in formulating your complaint and seeking a solution. For this purpose, The Body Clinic collaborates with DOKh.
If a fundamental disagreement remains, you may submit the matter to a recognized disputes committee, which will provide an independent ruling.
Stichting DOKh
Department of Complaints and Disputes
Robijnstraat 6
1812 RB Alkmaar
Tel: +31 72 520 83 25 (daily from 9:00 AM to 3:00 PM)
Email: klachtenengeschillen@dokh.nl
Website: www.dokh.nl
We process personal and medical data solely for the purpose of providing proper care. This is done in accordance with the GDPR and WGBO.
This means, among other things:
You can pay by debit card, credit card, Apple Pay or cash.
Banknotes of €200 and €500 are not accepted.